Delivery Arrangements

Your shopping basket displays the goods you have purchased we endeavour to process all orders within 24 hours (exclusive of Weekends and Holidays).

We will do our best to notify you if your goods are not able to be despatched within this timescale.

Please note that, unless you REQUEST an expedited shipping method, we cannot be responsible for delays due to overseas local postal services.

If your delivery has been delayed, then please contact us and we will provide you with the tracking number, if available, to enable you to chase it up with the Royal Mail. A tracking number is only available if you selected Recorded Delivery, in the case of UK deliveries, or International Signed For (ISF), in the case of International deliveries.

We cannot refund or replace lost items until 30 working days after the date of despatch (60 days for international items) - this is when the Royal Mail classes items as being lost.

International delivery - When items are sent to another country, your parcel is often handled by more than one postal service. Unfortunately that means delivery problems are more likely. When we send a parcel abroad, the actual delivery of the item will be the responsibility of the postal service in the country the items are going to. Delays can often be caused by customs checks, which can sometimes take up to 1-2 weeks.

The costs for delivery are shown depending on the shipping destination and the delivery service selected.

Non-UK Customers please scroll down to Countries and select the appropriate Zone for your country.

Then, find the weight for your chosen item(s) from the respective product details page. You will be able to determine the shipping (postage & packing) charge for your item(s) weight from the relative Zone column.

VAT @ 20% is INcluded in all rates, except Countries - Zone 4, which is exempt.

Shipper:	Royal Mail
UK Shipping up to 1.75Kg
				Order	First	Recorded
				Weight	Class	(signed-for)
					£	£
All Postcodes			up to	100g	1.32	2.32
				250g	2.27	3.26
				500g	2.95	3.95
				750g	3.64	4.62
				1000g	4.43	5.41
				1250g	5.94	6.94
				1500g	6.86	7.86
				1750g	7.79	8.78
UK Shipping over 1.75kg
Zone 1
All postcodes except Zones 2, 3 & 4
					£
			up to	2000g	8.58
				5000g	17.16
				7500g	25.74
				10000g	34.32
Zone 2
Postcodes
HS, IV, KA, KW, PA, PH, ZE			up to	2000g	17.16
				5000g	34.32
				7500g	51.58
				10000g	67.32
				12500g	84.48
Zone 3				15000g	101.64
postcodes
IM, TR			up to	2000g	22.44
				5000g	44.88
				7500g	67.32
Zone 4				10000g	89.76
postcodes
BT			up to	2000g	22.44
				5000g	44.88
				7500g	67.32
				10000g	89.76
Countries
Zone 1	Zone 2	Zone 3		Zone 4
Belgium	Italy	Austria		All Other
Bulgaria	Jersey	Croatia		Countries
Cyprus	Monaco	Cyprus
Denmark	Spain	Czech Republic
France		Finland
Germany		Gibraltar
Ireland		Greece
Latvia		Hungary
Luxembourg		Kazakhstan
Malta		Lithuania
Netherlands		Macedonia
		Moldova
		Monaco
		Norway
		Poland
		Portugal
		Romania
		San Marino
		Slovak Republic
		Slovenia
		Sweden
		Switzerland
		Tajikistan
		Turkey
		Turkmenistan
		Ukraine
		Uzbekistan
		Vatican City
		Yugoslavia (former)
Zone 1	Zone 2	Zone 3		Zone 4
£	£	£		£		up to
1.98	1.98	1.98		2.20		100g
2.64	2.64	2.64		3.52		200g
3.50	3.50	3.50		4.95		300g
4.30	4.30	4.30		6.27		400g
5.09	5.09	5.09		7.59		500g
5.81	5.81	5.81		8.91		600g
6.54	6.54	6.54		10.23		700g
7.26	7.26	7.26		11.55		800g
7.99	7.99	7.99		12.87		900g
8.71	8.71	8.71		14.19		1000g
9.37	9.37	9.37		15.51		1100g
10.03	10.03	10.03		16.83		1200g
10.69	10.69	10.69		18.15		1300g
11.35	11.35	11.35		19.25		1400g
12.01	12.01	12.01		20.35		1500g
12.67	12.67	12.67		21.45		1600g
13.33	13.33	ask		22.55		1700g
13.99	13.99	ask		23.65		1800g
14.65	14.65	ask		24.75		1900g
15.31	15.31	ask		25.85		2000g
	27.50	ask		ask		20000g
19.80	19.80	ask		ask		25000g
	ask	ask		ask		40000g
ask	ask	ask		ask		50000g
	ask	ask		ask		60000g
ask		ask		ask		75000g

VAT @ 20.00% is INcluded in all rates except Countries - Zone 4 which is exempt